Contact Support

We cannot assist with account issues, password resets, or disputes via the clearnet/email. For security reasons, all support requests must be handled inside the market's encrypted ticket system.

How to open a ticket:

  1. Login to the market using a verified mirror from Mirrors.
  2. Navigate to the "Support / Helpdesk" tab in your dashboard.
  3. Create a new ticket. Describe your issue clearly (e.g., "Deposit missing TXID: ...").
  4. Response time is typically 24 hours.